At Bighostz we take great pride in delighting our customers. Please review our refund policies for different services.
For Web Hosting
All new web hosting accounts are covered by a 30 day money back guarantee. If you become dissatisfied with our services at any point within the first 30 days of holding an active account, we will issue a 100% refund of your money unless otherwise specified at, or prior to, the time of purchase.
For Web Hosting Renewals
Your web hosting account will renew on a monthly or yearly basis. Refunds for web hosting account renewals will be granted to customers who request a cancellation of their service, in writing, no later than 15 days before the renewal date.
For Web Designing/Development
In case any client is not completely satisfied with our services we can provide a refund within 30 days from the date of installation of the Project
Due to Transaction Failure / Twice Deduction If you facing a transaction failure issue then please check your bank account for any deduction, if you do not find any deduction then you can try again to pay for that invoice otherwise you just submit a support ticket with a bank statement to follow that issue. Approved refunds will be credited within 10-15 business days to the original method of payment.